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Swindlers Find Growing Market in Foreclosures
January 16th, 2009 2:25 PM

As home values across the country continue to plummet, the authorities say a new breed of swindler is preying on the tens of thousands of homeowners desperate to avoid foreclosure.

Until recently, defrauders tried to bilk homeowners out of the equity in their homes. Now, with that equity often dried up, they are presenting themselves as “foreclosure rescue companies” that charge upfront fees to modify loans but often do nothing to stave off foreclosure.

The Federal Trade Commission brought lawsuits last year against five companies representing 20,000 customers, and state and local prosecutors have brought dozens more. In Florida, Attorney General Bill McCollum recently sued a company that he said had more than 600 victims.

“There’s no way for the consumer to sort out the legitimate companies,” said Mr. McCollum, who added that he had limited resources to fight what he called “a sheer volume question.”

The companies under suspicion typically charge an upfront fee of up to $3,000 to help borrowers get lower rates on their mortgages from their lenders. But borrowers often cannot afford the fees, the service can be bogus and, in the worst cases, the homeowners lose their chance to renegotiate with their bank or to file for bankruptcy protection because of the time wasted.

There are companies that provide legitimate foreclosure services, but the industry is largely unregulated, making it difficult for homeowners to separate the good from the bad. Some of the fraudulent companies — often run by former real estate agents or mortgage brokers — are local; others are national. Many have official-looking Web sites that suggest that the companies have government affiliations and give homeowners a false sense of security.

“That’s all I’ve been doing for the last year,” said Angela Rosenau, a deputy attorney general in California, citing more than 300 complaints about fraudulent companies last year, not counting those made to local prosecutors.

Experiences like those of Maria Martinez, of Stockton, Calif., are playing out with greater frequency across the country, the authorities say. Ms. Martinez struggled to pay her mortgage last summer. She had no shortage of people offering to help. Fliers for rescue companies filled her mailbox.

At a seminar for troubled borrowers near her home, one company offered a service that promised just what Ms. Martinez needed: for $1,000, the company said it would negotiate with her mortgage company to lower her interest rate.

“I was desperate,” said Ms. Martinez, 57, a clerk at the San Joaquin County Jail. She made an initial payment of $500 and paid another $500 a few weeks later.

Now the house is in foreclosure, and Ms. Martinez is waiting for the sheriff to evict her. She cannot reach the man she paid to modify her loan.

In California and 20 other states, including New York, companies are prohibited from collecting payment until they have completed their services, something Ms. Martinez did not know. In Colorado, the attorney general’s office has closed 15 mortgage rescue companies that charged fees up front.

Carol McClelland, 46, fell into foreclosure on her Chicago home when she lost her job as a waitress in two restaurants. She received a call from a company called Foreclosure Solutions Experts, promising to stop the foreclosure and lower her mortgage payments to around $550 a month, from $1,056, Miss McClelland said.

“She showed me other clients’ files, and they were paying $650 a month,” she said. The charge for the service was $1,300, which Miss McClelland paid in installments, borrowing the money from friends and relatives.

When the loan servicer notified her that the house was still in foreclosure, Miss McClelland said, the representative from Foreclosure Solutions Experts told her that the matter had been taken care of.

“She told me everything was all settled; I don’t have to worry about anything,” Miss McClelland said. “All I had to worry about was getting the rest of the money to her.”

According to a suit brought by the Illinois attorney general in November, Foreclosure Solutions Experts does little or nothing to help consumers, and when it does take action, the result is often a repayment plan unsuited to the borrower’s ability to pay. The suit alleges that the company never contacted Miss McClelland’s lender, HSBC.

Illinois is one of the states that bans upfront payments to foreclosure rescue companies. The attorney general’s office has received “thousands” of complaints about such companies, said Michelle Garcia, an assistant attorney general, and the suit against Foreclosure Solutions Experts is one of 22 filed by the state.

Stacy Strong, who runs Foreclosure Solutions Experts, did not return calls for comment.

Advocates say foreclosure rescue scams are particularly insidious because they prey on people’s desperation and because they victimize those who can least afford it.

Borrowers seeking loan modification are often frustrated that they cannot reach the right people at their lender or that the lender insists on a repayment plan they cannot keep, said Ira Rheingold, executive director of the National Association of Consumer Advocates.

“When you’re desperate, that’s when the crooks come out,” Mr. Rheingold said. “You’ve tried everything, and a guy calls you up on the phone or there’s an ad on TV, and you have no other options, what do you do? You go to those guys.

“People probably know in their heart of hearts that they may be getting ripped off, just like most people understood on their mortgages that they were getting in too deep, but bankers said yes, so it must be O.K. It’s the same thing. The real problem is that we continue to fail to have systems in place that help people.”

Ms. Rosenau, the California prosecutor, said that even when she told people that they had been swindled, “they don’t believe it, because they want it not to be true.”

“And any money they had to possibly work with the lender is now gone to the scam,” she said.

In Baltimore, where neighborhoods have been buffeted by successive waves of mortgage scams, Ann Norton, director of foreclosure prevention at the nonprofit St. Ambrose Housing Aid Center, said companies promising loan modifications started to multiply last summer.

“It’s the same people that joined the industry during the refinance boom, and now they’re making fees for submitting loan remediation forms,” said Ms. Norton, whose agency provides free help to borrowers.

Although Maryland was among the first states to enact legislation defining mortgage rescue fraud, Ms. Norton said, “it’s a growing industry, and it’s under the radar.”

Often the scammers represent themselves as having connections to government groups, or copy the name and typography of the Hope Now program, an alliance of nonprofit, government and lending agencies, said Marietta Rodriguez, director of national homeownership programs at NeighborWorks America, a nonprofit group that provides free government-certified foreclosure counseling through 235 local organizations.

“Several took the Hope Now Web site and just reskinned it with their own information, or they use government seals,” Ms. Rodriguez said. “They’re very crafty, and their marketing strategies are aggressive.”

Peggy L. Twohig, associate director of the financial practices division at the Federal Trade Commission, said consumers should be wary of companies that promise results, charge upfront fees or tell them not to contact their lender on their own. Ms. Twohig said consumers could get the same help free from nonprofit housing counselors.

“Our advice to consumers is to contact their loan servicers directly or to call Hope Now or HUD-approved housing counselors,” she said.

Last year, Congress approved $180 million in grants to nonprofit housing counselors.

As Ms. Martinez awaits eviction, the temptation to try another foreclosure rescue specialist remains. “There’s other agencies that say they can help,” she said, “but I’m scared that I can’t trust them.

“One man said, ‘You have to be persistent,’ ” she said. “But I’m scared to get someone else, because they probably won’t help me, or can’t.”



Posted by Len Fishman on January 16th, 2009 2:25 PMPost a Comment (0)

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Bank Regulators Elevate Preemption Threat of Home Valuation Code of Conduct
January 23rd, 2009 8:11 PM

Four of the five federal bank regulators have called for the withdrawal of the Home Valuation Code of Conduct and the Home Valuation Protection Program and Cooperation Agreements saying they could "unnecessarily undermine the safe and sound extension of mortgage credit, reduce the availability of mortgage credit to many consumers, and ultimately lead to less reliability and accuracy in real estate appraisals." The agreements, entered into by the New York Attorney General, Fannie Mae, Freddie Mac and the Office of Federal Housing Enterprise Oversight, require mortgage lenders seeking to sell single-family mortgage loans to the GSEs to adopt the HVCC and to comply with certain practices imposed by the Code. In a joint letter, the Office of the Comptroller of the Currency, Board of Governors of the Federal Reserve System, Office of Thrift Supervision, and National Credit Union Administration cited concerns of insufficient information collection and analysis and the fact that the Agencies' rules already address the issues of appraiser independence and protection from coercion.

Writing separately, the Federal Deposit Insurance Corporation echoed those concerns stating that the Financial Institutions Reform, Recovery and Enforcement Act of 1989 and the Uniform Standards of Professional Appraisal Practice "promote effective appraisal processes for mortgage underwriting and can be enforced by the federal banking agencies if institutions fail to comply."

The FDIC said that the Code and Agreements "would overlay this long-standing set of federal regulations and professional appraiser practice" potentially with "unintended costs and consequences. " Specifically, since both bank-affiliated and independent appraisal firms can be subject to undue influence, according to the FDIC, "it is not clear that forcing business along rigid organizational demarcations is more suitable."

Instead, the FDIC recommended "permitting flexibility for appraiser independence that would accommodate professional practice standards and could be appropriately scaled to correspond with the wide variety and size of mortgage lending institutions. "

The FDIC stopped short of calling for a withdrawal of the agreement but promoted the use of notice-and-comment rulemaking instead of a sweeping carte blanche enforcement and supported the recent announcements that OFHEO may pursue amendments to the Code and Agreements based on the comments received by the April 30 comment period deadline.

The four other regulators stated that, if not withdrawn, "the Agreements and Code should be revised to exempt federally regulated lenders, and the implementation of the Agreements and Code should be deferred until the significantly adverse consequences are prevented and other material legal and policy concerns... are satisfactorily addressed."


Posted by Len Fishman on January 23rd, 2009 8:11 PMPost a Comment (0)

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I hope you are ready for the HVCC....
January 22nd, 2009 10:47 PM
Wow... I am still shocked at the HVCC... MORE TO COME!!!

Posted by Len Fishman on January 22nd, 2009 10:47 PMPost a Comment (0)

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Real Estate Appraisers Face Big Changes by Christopher Palmeri
January 19th, 2009 7:32 PM

The appraisal industry has justifiably come under fire for its role in the great housing bust. Property appraisals, required by lenders before a loan is made, are supposed to provide an independent assessment of the home's value. But during the boom, appraisers routinely signed off on a doubling or tripling of home values, sometimes racked up in just a matter of months. Investment properties were appraised at prices that made no investment sense. And homeowners were charged a pretty penny for what often amounted to rubber-stamp service.

Now the industry is about to undergo a shakeup. On Jan. 9, Fannie Mae (FNM) and Freddie Mac (FRE) announced revisions to their Home Valuation Code of Conduct. Starting on May 1, lenders that want to sell their loans to the two industry behemoths must follow the new guidelines. Mortgage brokers and Realtors are no longer able to choose appraisers. They will be selected by lenders, which are not allowed to influence appraisers by withholding payments or promising future work. If lenders have in-house appraisers, the bank's loan-origination department is not allowed to influence their valuation decisions or supervise their work.

The changes follow an agreement reached last year between Fannie, Freddie, the New York State Attorney General's Office, which was investigating the appraisal industry, and the Office of Federal Housing Enterprise Oversight, which oversees Fannie and Freddie. The new rules only apply to loans bought by or guaranteed by Fannie and Freddie. Lenders who operate independently of those channels do not have to follow them. But since Fannie and Freddie buy or guarantee a huge share of all U.S. mortgages, the changes should have wide application.

Countrywide Sued over Seattle Appraisal

Typical of the complaints about appraisers' bubble-era behavior are those spelled out in a lawsuit filed on Jan. 12 in the U.S. District Court for the Western District of Washington by Carrol and Gregory Clark. The suit, which seeks class-action status, claims that Countrywide Home Loans and its in-house appraisal arm, LandSafe, inflated home valuations during the boom so Countrywide could make more loans and sell them on Wall Street.

The lawsuit claims that when the Clarks refinanced their Seattle home for $350,000 in February 2007, they were required to use the Countrywide affiliate for the appraisal. It says they paid $410, double what LandSafe actually paid an outside appraiser to do the work. The suit further claims that outside appraisers who didn't come up with high home values were denied future work from the lender.

Countrywide was acquired by Bank of America (BAC) in July 2008. Asked for a response, Bank of America spokeswoman Shirley Norton said, "We have not been served yet, but based on what we have heard about this suit we believe it is without merit."

A lot of appraisers aren't happy about the looming changes. In a poll conducted on Jan. 16 by the American Appraisal Institute trade group, 60% of appraisers said the code was unlikely to change the quality of appraisals. The 600 or so survey participants also said the biggest problem in the industry wasn't pressure from clients, but poorly trained appraisers.

Fear of Appraisal Management Companies

Gerhard Morell, an appraiser with Northern Colorado Valuations, said during a conference call organized by the appraisal institute that many independent appraisers depend on referrals from mortgage brokers for work. "Historically, we've gone about our business by creating relationships that now look like they will be cut off," he said.

Others in the industry fear that appraisers will be forced to turn to one of the 200 or so appraisal management companies that are becoming a larger force in the business. These companies handle appraisals on behalf of lenders, but often negotiate steep discounts from the appraisers they hire.

"Appraisers feel management companies pay too little—$175 per job," said Kenneth Harney, a syndicated columnist and managing director of the National Real Estate Development Center, an industry training firm. "The turnaround times imposed are unacceptably short. Many of the most experienced appraisers feel this will drive them out of residential work to be replaced by less-experienced appraisers. That's not better from a consumer perspective."

But Joseph Stott, who supervises appraisals at the State Bank of Southern Utah, said the code will force his bank to place its appraisers under more scrutiny.

"We're going to be more restrictive of who we put on our approved list," he said. "Those who have been sloppy or lax because of a relationship they have with a certain loan officer will be gone. It's a step in the right direction."

Palmeri is a senior correspondent in BusinessWeek's Los Angeles bureau.


Posted by Len Fishman on January 19th, 2009 7:32 PMPost a Comment (0)

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Battle brewing over new appraisal rules
January 9th, 2009 9:21 AM

By Kenneth R. Harney

When you apply for a mortgage to buy or refinance a house, should you be concerned that your appraiser is being paid much less — maybe just half –– of the $300 to $600 you're charged on your settlement sheet? Should you know who pockets the rest, or that cut-rate fees are too low to attract the most experienced, highly trained appraisers?

Should you care that the appraiser might be pushed to come up with a number so fast –– almost overnight in some cases –– that he or she doesn't have the time to do a proper inspection and accurate evaluation of comparable properties, pending sales contracts and local market trends?

All these questions are at the core of a swirling controversy created by the release of new appraisal standards by Fannie Mae and Freddie Mac, the giant mortgage investors. The "home valuation code of conduct," issued by the companies' federal regulator late in December, is under attack by the very industry it purports to protect –– professional real estate appraisers. It's virtually certain to turn into a political issue in the new Congress, and may be the subject of a federal court suit.

The code of conduct, now scheduled to take effect May 1, is the end product of a settlement involving New York Atty. Gen. Andrew M. Cuomo, the Federal Housing Finance Agency and the two congressionally chartered mortgage companies the agency oversees.

The settlement came after Cuomo threatened Fannie and Freddie with an investigation aimed at ferreting out alleged appraisal overvaluations, and evidence of illicit pressure on appraisers to "hit the numbers" needed to close loans. As part of the deal, the two companies and their federal regulator agreed to create a set of standards to ensure that appraisals are accurate and insulated from pressure –– whether from lenders, mortgage brokers, realty agents or third-party appraisal management companies.

But trade groups representing appraisers are unhappy about key details. Four of the largest appraisal organizations, including the Appraisal Institute and the American Society of Appraisers, issued a joint statement charging that the code will force lenders to shift their valuation assignments to third-party appraisal management companies, abandoning the traditional system of using local appraisers selected by mortgage loan officers. The code bans brokers, who originate a substantial share of new mortgages nationwide, from any involvement in selecting appraisers.

Management companies, the groups complained, "place appraisal quality last while shifting the cost of appraisal . . . services to the consumer without any disclosure." Often, management companies require appraisers to perform valuations for $180 to $200 –– far below their regular fees of $300 to $600 — and deliver their report within 24 hours to 48 hours of an assignment.

Consumers are charged the full fee at settlement with no knowledge that a third-party management company is taking a large percentage of what appraisers normally are paid for their work.

The Title Appraisal Vendor Management Association, which represents third-party managers, denies that lower fees result in less-accurate home valuations. Jeff Schurman, the group's executive director, says "there's no evidence of that," and if there were, major banks and mortgage lenders would not hire them. Appraisal management firms offer lenders valuation services anywhere in the country they're needed to handle loan applications, said Schurman, and they deliver them quickly. He added that the portion of the appraisal fee the management companies take is "reasonable" given the overhead savings they provide lenders.

But some prominent appraisers are scathing in their criticism of management firms. Jonathan Miller, president and CEO of Miller Samuel Inc, one of the largest appraisal companies in the New York City area, says "their quality is terrible –– all they want you to do is crank it out at the lowest cost." Only "the least experienced people" are willing to do the work, "and the product is unreliable."

George Dodd, an appraiser based in Virginia, says that rather than work for peanuts, "I can flip burgers at McDs for more."

Where is all this headed? The National Association of Mortgage Brokers plans to appeal to Congress to reverse the code's ban on broker selection of appraisers, and it is considering a lawsuit challenging the code. Appraisers also are expected to seek changes, either from Fannie and Freddie's regulator, or from Congress.

Why should this matter to you? Miller says quick, slipshod appraisals can severely undervalue properties –– forcing buyers to come up with bigger down payments –– and can scuttle refinancings. Or they can overvalue houses that should be selling for less.

Either way, it matters.



Posted by Len Fishman on January 9th, 2009 9:21 AMPost a Comment (0)

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Call me stupid...
January 1st, 2009 2:51 PM

I was attempting to explain how loans work to my 15 year old son. I told him that you sign a document that is basically a promise to pay the loan terms.

I explained how the interest rate is directly related to risk and the term of the loan is directly related to the asset. For example - you can't get 30 year car loans because the car won't have any value after 10 or 15 years.

We then talked about the bad stuff... what if you can't pay the loan anymore? We talked about car repo's and home foreclosures.

But, now I have a question: Why do people make payments on car loans? Everyone knows that cars decline in value....

 


Posted by Len Fishman on January 1st, 2009 2:51 PMPost a Comment (0)

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